Computers

Things to Look for in IT Support

When you are looking for  IT support, there are some things that you want to find out about before choosing a company for tech support Los Angeles.  Here are some things that you should do to choose the right company for IT support.

  • Find out about the objectivity of the consultant.  Ask that consultant to tell you about any kinds of financial incentives or special allegiances tied to the computer products.  The consultant should have an opinion that is objective and they should tell you anything that they are tied into
  • Find out who the backup is going to be for the consultant. Talk about up front who’s going to complete your project if something should happen to your consultant. A lot of smaller consultant practices have some agreements with their colleagues or even through associations to give them backup if they need it.
  • Make sure that the consultant is going to give you regular reports. This is a really good safeguard against anything unexpected. It’s important that they keep you updated on the progress and the costs.
  • A daily or hourly rate won’t tell the whole story.  If the consultant’s charging a really high rate per hour usually will do the job in a shorter amount of time than someone who charges less per hour.